Terms of engagement for digital services
Advanced Digital Solutions
info@emode.digital
+972-58-730-3088
The website will be built on ONE of two platforms only (not both): (1) React/Next.js - modern development with hosting on Vercel or similar service, or (2) WordPress with Elementor - development on WordPress platform. Platform choice will be made based on professional judgment or client preference (if specified in brief). After development begins, platform cannot be changed without additional payment.
Hosting and domain costs are the client's responsibility and are NOT included in the service price: (1) React/Next.js - requires hosting on third-party service such as Vercel (free up to a limit, then monthly payment), Netlify, or similar. (2) WordPress - requires web hosting and domain with annual payment. eMode Digital is not responsible for these costs and will not provide refunds for third-party costs. The client confirms understanding and accepting these costs before project start.
Image and Video Supply: The client is responsible for providing all images and videos required for the project, including main Hero image, product/service images, and any other visual content. eMode Digital will provide up to 3 AI-generated images as needed - all other images are the client's responsibility. Images not provided by the client will be replaced with placeholder or generic stock images. The client is responsible for ensuring they have usage rights for all images they provide.
Design is done directly on the platform using professional component libraries (such as shadcn/ui, Tailwind CSS, Radix UI) or Elementor templates - NOT in design software like Figma or Photoshop. The price includes design + development directly on the platform. We do NOT provide custom graphic design services, logo design, brand identity design, or unique visual design from scratch.
Clients who want custom UX/UI design in Figma can purchase a design add-on: for landing page - $550 + VAT. The design will be done in Figma and translated one-to-one in development. Alternatively, clients can come with their own ready design from Figma/XD, and we will develop according to it.
Revisions within the revision rounds refer to changes in structure, content, colors, and existing components only - NOT redesigning the product or significant design direction changes. The client confirms understanding and agreeing to the nature of the service before payment and waives any claim on this matter.
After payment, the client will receive a brief form to fill out. Work will be performed strictly according to the approved brief. A brief not completed or sent within 14 days of payment will be considered approval to proceed with available information.
Payment for the service is an advance payment for reserving work time, planning, availability and resource allocation for the project. This is a custom professional service, therefore after payment no refund will be given, full or partial, for any reason whatsoever, without exception, including but not limited to: change of mind, subjective dissatisfaction, change of needs, decision to stop the project, claims of non-conformity, or any other reason.
After payment - no credit or refund will be given under any circumstances. After all revision rounds included in the package are used, the work will be delivered as is. In case of work stoppage at the client's initiative, deliverables completed up to that point will be handed over according to professional discretion and project stage - without refund.
Any correction or change beyond the original brief or beyond the revision rounds included in the package - will be quoted separately at a rate of $70/hour + VAT. Continued work beyond the agreed scope (including significant direction change or expanded requirements) will be performed with additional payment and prior written agreement.
First version delivery: up to 7 business days for Start package, up to 14 business days for Growth and Empire packages. Countdown starts from brief approval and receipt of all required materials. Client delays (no response, missing materials) will extend delivery time accordingly.
Each package includes only 2-3 revision rounds (according to purchased package). Each revision round takes up to 4-5 business days. Revision rounds include only minor changes to content, colors and positioning. Significant changes to design, structure or adding new features are considered scope changes and will be quoted separately.
Changes beyond the approved original brief will be quoted separately and approved in writing before execution. Requests for changes not approved in the original brief are not included in revision rounds.
The client is responsible for providing all required materials (texts, images, logo) on time. No response to inquiries within 7 business days will be considered approval to proceed with existing materials or close the project as completed.
A project is automatically considered completed after one of the following conditions is met: (1) all revision rounds included in the package are used - regardless of client approval, (2) no client response within 7 business days to a sent version. After project completion, work will be delivered as is and additional changes will be quoted separately at $70/hour + VAT. Subjective dissatisfaction does not constitute grounds for additional revision rounds or project extension.
All communication will be via email (support@emode.digital) or WhatsApp only. Response time: up to 48 hours on business days (Sun-Thu). No work on weekends and holidays.
All rights to source code and designs will be transferred to the client only after full payment and project approval as completed. Until full payment, all rights are reserved to eMode Digital.
Both parties commit to maintaining confidentiality of business and technical information shared during the project.
eMode Digital shall not be liable for indirect damages, loss of profits or consequential damages. Maximum liability is limited to the amount paid for the service. The client is responsible for ensuring provided content does not infringe copyrights.
eMode Digital does not guarantee specific business results such as: number of leads, sales, Google ranking, or any other business metric. Services are provided 'AS IS' and the client understands that business success depends on many factors outside eMode Digital's control.
eMode Digital is not responsible for third-party services such as: hosting, domains, payment processing, external APIs, or any other service not directly provided by eMode Digital. Changes or failures in third-party services are not eMode Digital's responsibility and do not entitle to refund.
The client represents and warrants that all content provided (texts, images, logos, video) is fully owned by the client or that the client has a legal license to use it. The client shall indemnify eMode Digital against any claim arising from copyright infringement in content provided by the client.
The client agrees to indemnify and hold harmless eMode Digital against any claim, damage, expense or loss (including attorney fees) arising from: (1) breach of this contract by the client, (2) content provided by the client that infringes third-party rights, (3) misuse of delivered work products.
eMode Digital shall not be liable for delays or non-performance resulting from circumstances beyond its control, including but not limited to: war, terrorism, security emergencies, natural disasters, pandemics, internet or infrastructure failures, strikes, third-party service failures (hosting, domains, payment processing), or any other force majeure event. In case of force majeure: (1) guaranteed delivery times will be automatically extended for the duration of the event and up to 14 business days after its conclusion, (2) the client shall not be entitled to refund or compensation for the delay, (3) eMode Digital will notify the client as soon as possible of the expected delay.
Any dispute arising from this contract shall first be resolved through good faith negotiation. If no agreement is reached within 30 days, the dispute shall be referred to mediation. Only after exhausting mediation procedures may the matter be brought before the competent court in Israel.
This contract shall be governed by and construed in accordance with the laws of the State of Israel. Exclusive jurisdiction shall be vested in the competent courts in the Tel Aviv-Jaffa district.
eMode Digital reserves the right to display work performed for the client in its portfolio, website and marketing materials, unless the client explicitly requested otherwise in writing before work began.
This contract constitutes the entire and exclusive agreement between the parties and supersedes any prior agreement, understanding or representation, written or oral. Modifications to this contract shall only be valid if made in writing and signed by both parties.
Payment constitutes full, binding and irrevocable acceptance of all terms detailed in this contract. The client confirms having read, understood and agreed to all terms before payment. Checking the confirmation box in the order form and/or making payment constitutes a binding digital signature on this contract in accordance with the Electronic Signature Law, 2001. The client waives any claim of ignorance or misunderstanding of the terms.
In accordance with the Electronic Signature Law, 2001 - checking the confirmation box and making payment constitutes a binding digital signature.